Questions?
Answered.
Everything about ordering, prices, dispatch, labels and custom manufacturing. Still stuck? Chat with 93808 26066 on WhatsApp to get all your answers.
Is there a minimum order quantity?
No minimum on ready stock — you can order even a single piece. Custom manufacturing starts at 300 pieces per style and colour.
How do I know what's in stock?
Every product page shows live, size-wise stock across our Bengaluru, Hyderabad and Mumbai warehouses — or check it on the go in the BlankApparel.in app.
Which products do you stock?
Round necks (Classic Crew, EcoBlend), polos (AeroPiq, EcoBlend, Biowashed Organic, PrimoKnit) and UrbanHood hoodies — in many colours. See the full range or download the 2026 catalogue.
Can I get samples first?
Yes. The sample kit has one piece of every quality plus colour charts.
What sizes are available?
Most styles run XS (36) to 4XL (50). Custom manufacturing goes up to 6XL. See the size chart.
Pricing &
payment.
Where can I see dealer prices?
Download the 2026 dealer price list. Registered and approved resellers see wholesale prices after they log in.
Is GST included?
No. 5% GST is added on all prices.
Is there a surcharge on big sizes?
A 10% surcharge applies only when an order is exclusively L, XL or 2XL and above. Mixed-size orders are billed at the base price.
How do I pay?
100% payment before dispatch, by UPI or bank transfer. See payment options.
Is there an app for resellers?
Yes — the free BlankApparel.in app shows live stock, your dealer prices and lets you order in seconds. Download it for iPhone or Android; log in with your website account.
Dispatch &
returns.
How fast is delivery?
Average delivery is 3 days. Free store pick-up from Bengaluru is usually ready in 1 day.
Do you deliver to my city?
Yes. We deliver across India from our Bengaluru, Hyderabad and Mumbai warehouses. See the cities we serve.
Can I track my order?
Yes — use Track order.
What if something arrives damaged or wrong?
We exchange defective, damaged or wrong items. Send us a photo within 2 days of delivery. See the returns policy.
Branding &
labels.
Can you put my label on the T-shirts?
Yes — Label-on-Demand. Pay ₹500 once for 100 neck labels with your logo, size grid and wash-care, and we apply them on every order, even 1 piece.
Do you do logo stickers?
Yes, ₹5 per sticker, minimum 100. Send your logo with your order ID to care@moonlandglobal.com.
Do you print or embroider on ready-stock orders?
Not on ready stock — our blanks suit DTF, screen print, embroidery and (on polyester) sublimation by your printer. See the printing guide. For 300+ pieces, our custom manufacturing includes print and embroidery.
Is your packing unbranded?
Yes. We stay invisible — half-fold retail packing with no BlankApparel branding.
Custom
manufacturing.
What is the MOQ for custom manufacturing?
300 pieces per style and colour. Sizes can be mixed freely.
What is the lead time?
15–30 days depending on fabric and branding.
How much does sampling cost?
Typically ₹2,500–₹3,500 for 1–2 pieces, fully adjusted in the final bill when you confirm bulk.
Can you match my brand's Pantone colour?
Yes. Share your Pantone code and we'll match the shade on custom-dyed orders from 300 pieces per colour. WhatsApp 93808 26066 to enquire.
Certifications &
company.
Are your products certified?
Our organic range is GOTS certified and EcoBlend is GRS certified. We are also Bio-Tex certified, ISO certified and ZED Silver certified, and DPIIT-recognised under Startup India.
Who is behind BlankApparel.in?
Moonland Global Pvt. Ltd. — head office in Bengaluru, factory in Tiruppur, warehouses in Hyderabad and Mumbai, with 25 years of manufacturing expertise.
Can I become a reseller or distributor?
Yes — register as a reseller or apply for a city distributorship.
Still have a
question?
Chat with 93808 26066 on WhatsApp to get all your answers.